VoIP Phone Equipment: Getting Started

Here are some the most frequently asked questions about choosing the right supplier of VoIP phone equipment.

"How do I get VoIP working for me?"

There are two kinds of VoIP phone service. The first kind offers phone-based services. The second offers computer-based services. In general, the phone-based services allow you to call anyone. The computer-based services allow you to call only those people who are fellow-subscribers. This is the #1 reason why most people have moved away from this sort of service.

In fact, most VoIP service providers that started out that way (like Skype) have now expanded their services to include phone-based calling.

Phone-based service providers can offer different plans that are designed to meet your needs, whatever they are.

"Do I need to be a computer expert?"

Not if you have phone-based VoIP service. But even if you go for a computer-based VoIP phone service, it isn't too hard to set up.

"What kind of equipment do I need for phone-based VoIP calling?"

The first thing you need is a high-speed Internet connection. If you have a cable modem, you're already on the way to getting started. If you have DSL service (digital subscriber line) you're also good to go.

The second thing you'll need is a VoIP phone adapter which you'll get from your VoIP provider. You'll plug your standard telephone into the adapter. Then you'll connect the adapter to your high-speed Internet connection.

That's it -- you're good to go.

If you opt for a computer-based VoIP solution, you'll want to get an inexpensive microphone to plug into your computer. This will allow you to make your calls; your computer's speakers will allow you to hear the party you're calling.

"Will I have to buy the equipment myself?"

Often, the VoIP phone equipment is "included" when you sign up with the phone-based VoIP service provider. This means that you'll be

renting it -- not usually a great deal. They'll also expect you to return the hardware if drop out. The best value for you might be to take the option to purchase the equipment outright when you sign up.

"Is my Internet connection fast enough?"

The average high-speed Internet connection (cable or DSL) is usually fast enough for VoIP phone equipment. But there are many websites where you can test your connection speed to see if it is sufficient. http://www.VoIPReview/VoIPspeedtester.aspx

Just be aware that a speed test is just a snapshot taken at one moment in time. You might have enough speed on Monday morning. But Tuesday afternoon or Saturday evening might be a different story. Consult your VoIP phone equipment provider for more information.

"Since I'm using the Internet to make my phone calls, do I have to shut down my computer first? And do I have to leave my computer on if I am expecting a call?"

Go ahead and use your computer all you like. You should be okay -- you probably won't notice any difference. However, if you have several computers on the Internet at the same time, you may notice a a slowdown while making or receiving calls.

As for leaving your computer on when you are expecting a call -- that's not necessary.

However, your Internet connection does need to be powered up. This means that if you have a power outage, or if your Internet connection goes down for any reason, you will not be able to make or receive any calls.

"Ok, so What's my next step?"

Shop around for 2-3 different VoIP phone equipment providers. Find out what sorts of calling plans they offer. There are some websites you can visit that will allow you to do some comparison shopping.

http://compareVoIPproviders.org/ http://www.VoIPchoices.com/ http://www.whichVoIP.com/

"Where can I find more info?"

The sites listed above can provide you with more information.